Training and Workshops

Upcoming Training Events

[email protected] Webinar Series
Advocacy and Current Policy: A Primer
March 24, 2020 @ 2:00 - POSTPONED
Presenter: Ryan Dulude, Community College of Vermont

Advocacy is an activity aimed to influence the decisions of policy-makers. What does that look like, however, with recent entries into the student aid space like the FUTURE Act and Annual Student Loan Acknowledgment Form? Come to this webinar to learn more about each of these large changes and how to advocate for future policy.

Ryan Dulude is the Director of Financial Aid at the Community College of Vermont and Chair of the EASFAA Federal Relations Committee. He has worked in student financial aid for 12 years and has held various position at CCV and the Vermont Student Assistance Corporation. He lives in Milton, Vt., with his wife and two children.

New date and registration coming soon.

[email protected] Webinar Series
Switching the Script Part II: Navigating Change In Uncertain Times
April 7, 2020 @ 2:00 
Presenter: Tayler Kreutter, Roberts Wesleyan College

As aid administrators the one thing that we can consistently rely on is: change; but never did we expect to see it so strongly forced on our offices in the face of a pandemic. The global outbreak of coronavirus (COVID-19) is creating significant challenges for leaders and teams at all levels and institutions of all sizes. 

Embracing change and adaptability has become essential in all of our roles. Tune into this webinar to hear thoughts on:

  • The how and why of change
  • Change during crises, and how it disrupts our ability to process information
  • Adapting to change and being flexible enough to continue to develop and adapt
  • How to transition through change

At the end of the session, you will be able to walk away with a very precise and simple step-by-step formula for implementing change while reminding us that in times of heightened anxiety and stress, we must change the way we lead and the way we communicate with our students.

Tayler Kreutter is the Executive Director of Student Financial Services at Roberts Wesleyan College, a private liberal arts college in Rochester, NY. She holds a Bachelor of Arts from the College at Brockport, SUNY and a Masters of Education from the Warner School of Education at the University of Rochester. She is actively involved in New York State Financial Aid Administrators Association (NYSFAAA) as co-chair of her region and serves as a member of the Mentoring Committee for NYSFAAA and the technology committee for EASFAA. 

Register for Switching the Script Part II


[email protected] Webinar Series
Effective Use of Holds
April 14, 2020 @ 2:00 
Presenter: Susan Kolls, Northeastern University

Details and registration coming soon.


[email protected] Webinar Series
Discomfort Zone: Getting Comfortable with Interrupting Unconscious Bias
April 21, 2020 @ 2:00 
Presenter: Dr. Shaunna Payne Gold, Towson University

During this introductory session, participants will get "comfortable with the uncomfortable" by discussing unconscious bias the resulting microaggressions, and ways to interrupt such thoughts and behavior both professionally and personally. This 60-minute session will discuss new ways to address old dilemmas. 

Dr. Shaunna Payne Gold is the Assistant Provost for Diversity and Inclusion at Towson University in Maryland. Her primary goal is to support the Division of Academic Affairs by attracting, advancing, and retaining diverse staff, faculty, and librarians. Working in tandem with the Office of Inclusion and Institutional Equity and the Office of Human Resources, Dr. Gold is responsible for compliance and analytics, faculty/librarian hiring, onboarding, funds development, faculty retention, and cultural competency programming for faculty and librarians. She assumed this post in January 2019.

Prior to her most recent post, Dr. Gold served for almost 10 years as the Associate Director for Assessment and Student Development in the Office Multi-ethnic Student Education at the state flagship, University of Maryland, College Park.

Dr. Gold has a Doctor of Education degree from The George Washington University in Higher Education Administration; her dissertation focused on spiritual development of non-heterosexual undergraduate students. Additionally, she completed her Project Management Master Certification at Harvard University. Dr. Gold has a Masters of Divinity from Eastern Mennonite University with a focus on Campus Ministry and a Bachelors of Business Administration from James Madison University in Marketing and Computer Information Systems.

Additionally, Dr. Gold is a committed mom to two boys -- Charles Gold III (9) and Kendrick Edward Gold (5) -- as well as an Ironman 70.3 triathlete, marathon runner, and Masters' Swim Coach for adult learners.

Register for Discomfort Zone


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New events coming soon!